When you ask for a service, you need to ensure that they are reliable, skilled, and reputable. It is essential to get the help of a carpet cleaning company as it is one of the costliest and most visible décors you own. Here are a few questions you should ask before hiring a carpet cleaning company.
- Enquire for referrals
A good way to make sure you have hired a good carpet cleaning company is to choose someone others have had a good experience with. Ask your colleagues, friends, and relatives who recently got their carpets cleaned and see what they say about their carpet cleaning company. Compare the cost, reputation, and experience before finalizing one.
When choosing a carpet cleaning service, the first thing to consider is that they specialize in this field. If you find a company that offers house cleaning and other organizational services, enquire if they have skilled staff for carpet cleaning specifically or not.
- Cleaning practices
Not all carpet cleaning services render equal services. Hence lookout for a company that offers pet-friendly, kid-friendly, and eco-friendly cleaning solutions. Harsh chemicals may harm your health and may pose a threat to your pet and kids, who may spend most of their time on the carpet. Choose measures like steam cleaning for safe results.
- Enquire about the services offered
Apart from carpet cleaning, your rugs may also require attention, or maybe you have developed dirt on your upholstery. So, find out if they offer services in this regard to overall reduce allergen exposure.
- Check their reviews
The reviews of a company reveal a lot about its working pattern, reputation, staff knowledge. So, check out the reviews of the past customers and know about their experience. Do they resolve the issues with their clients? Do they answer the feedback they received?
- Check their BBB Rating
It is always helpful to do some research about a company’s reputation before hiring them. BBB is a good way to know where the company stands in the business community.
- Check their equipment and machineries
Find out if the company is using state-of-the-art technology for carpet cleaning or if it still uses age-old technology. Once you are sure that they use the best machinery and equipment for cleaning, you can relax.
- Ask for the hidden costs
A reputable company will immediately give a quote for your carpet cleaning. While some companies may charge additionally for stain removal or waste handling, others may not. So, ask for a quote upfront, so you are not charged with bad surprises.
- Check their certification
You should find out if the company is certified and has insurance. A good and reputable company will definitely have a certification ensuring they are certified to do their job perfectly. Choosing an insured company protects the interest of their customers.
While choosing a reliable carpet cleaning company may appear to be a tedious job, it is not that daunting in real. Canada Clean Home is your one-stop solution for getting high-quality environmentally-friendly carpet cleaning services at an effective cost.